Frequently Asked Questions

SHOPPING WITH US

We accept Visa, Mastercard, PayPal, Google Pay, Shop Pay and Afterpay.

Absolutely! We LOVE gift wrapping. Simply tick the "Gift Wrap This Item" on the item listing. If you have any special requests, please let us know in the check-out cart notes. 

SHIPPING & RETURNS

We offer a $12.95 flat-rate shipping Australia-wide, plus free shipping when you spend over a set amount (check our banner for current offers).

Free shipping kicks in once your order reaches our minimum spend threshold.

Orders are usually dispatched within 1 - 2 business days. Delivery times depend on your location, but most parcels arrive within 4 – 7 business days.

Yes! Once your order has been shipped, you’ll receive a tracking number by email so you can follow its journey to your doorstep.

We want you to love your purchase. If something isn’t quite right, you can return it within 14 days in its original condition for a replacement, full refund or store credit.

For more details please see our Returns & Refund Policy

At the moment we don’t offer international shipping - our deliveries are within Australia only. We hope to expand in the future, so stay tuned!

OUR STORE

Your child’s safety and wellbeing are always our top priority. We partner only with trusted suppliers who meet strict safety standards, and every product is carefully tested to ensure it complies with all relevant regulations - giving you peace of mind with every purchase.

Absolutely! 🌱 We stock a beautiful range of eco-friendly toys made with the planet and little hands in mind. From sustainably sourced wooden playthings to non-toxic, screen-free sensory kits, every item is thoughtfully chosen to be safe, durable, and kind to the environment — while sparking calm, creative play.

Our Little Lights Club is our community of subscribers 💛 — you’ll get early access to new arrivals, playful inspiration for your little one, and special member-only treats.

Play, Calm, Learn. Everything we do is guided by these three pillars — offering families toys that are playful, calming and purposeful for children’s growth.

Need a Hand?

Got a question we haven’t covered? Get in touch - we’d love to help.